LUMARA

Privacy Policy

Last updated: December 2025Lumara respects your privacy. This Privacy Policy explains what information we collect, how it is used, and the choices you have when using Lumara apps, including Lumara Focus.⸻1. Information We Collect1.1 Information You ProvideWhen using Lumara apps, you may choose to provide:
• Text you enter into the app, such as reflections, prompts, focus-related notes, or questions
• Optional profile or preference information, if you choose to provide itWe do not collect:
• Email addresses
• Phone numbers
• Contacts
• Photos
• Precise location data
• Payment card information
• Persistent advertising identifiersYou can use Lumara apps without creating an account.⸻1.2 Automatically Collected InformationTo help maintain app stability, reliability, and usability, we may collect limited technical information, including:
• Device type
• Operating system version
• App version
• Basic usage analytics, such as feature interaction or screen views
• Crash and diagnostic informationWe do not use advertising identifiers (including IDFA) and we do not use your data for advertising profiling.⸻2. How We Use InformationWe use information solely to:
• Generate responses and in-app guidance
• Provide grounding exercises, focus support, and reflective tools
• Improve app performance and reliability
• Diagnose crashes and technical issues
• Understand which features are useful so we can improve the experienceWe do not sell your data.⸻3. Data Storage and SecuritySome user messages and interactions may be processed temporarily in order to generate responses and provide app functionality.We rely on trusted platform providers and infrastructure partners, such as Apple, Firebase, and OpenAI, which apply industry-standard security practices.We do not build long-term behavioural advertising profiles or sell personal information to third parties.⸻4. Third-Party ServicesLumara apps use trusted third-party services only where necessary to operate core functionality, including:
• Firebase Analytics for basic app usage insights
• OpenAI APIs to generate AI-assisted responses and guidance
• Apple App Store for subscriptions and purchasesThese providers process limited information solely to deliver app functionality.We do not allow third parties to use your information for advertising or independent profiling purposes.⸻5. AI-Generated Guidance and Wellbeing ContentLumara Focus and related Lumara apps may use artificial intelligence to generate supportive guidance, grounding exercises, reflective prompts, and focus-related content.The apps are intended to support:
• focus and attention difficulties
• overwhelm and mental clutter
• grounding and reflection
• practical coping strategiesLumara apps do not:
• provide medical advice
• provide mental health diagnosis
• replace therapy, counselling, or healthcare services
• provide crisis intervention services
• make decisions on your behalfAI-generated responses may occasionally be incomplete, inaccurate, or unsuitable for your situation.If you are in crisis, feel unsafe, or require medical or mental health support, you should contact a qualified professional or emergency service in your area.⸻6. In-App PurchasesAll purchases and subscriptions are handled securely by Apple through the App Store.Lumara does not receive or store your payment card or financial information.⸻7. Your RightsDepending on your location, you may have rights relating to your information, including the right to:
• Request deletion of your data
• Request access to your data
• Ask questions about how your information is handled
• Opt out of analytics collection where applicableYou can exercise these rights by contacting us using the details below.⸻8. Children’s PrivacyLumara apps are not intended for individuals under the age of 18.We do not knowingly collect information from children.⸻9. International UseYour information may be processed outside your country of residence using providers that apply appropriate safeguards and security measures.Lumara apps are not intended for use in Mainland China.⸻10. Changes to This PolicyWe may update this Privacy Policy from time to time.Any updates will be posted on this page with a revised “Last updated” date.⸻11. ContactIf you have questions or concerns about this Privacy Policy, you can contact us at:Email: [email protected]